Privacy policy

1. Introduction

This Privacy Policy describes how SILVERED CORPORATION (hereinafter referred to as "we" or "us") collects, uses and protects the personal data of site users. www.vivibrands.fr (hereinafter the "Site") and domains redirecting to this Site. By using the Site, you accept the practices described in this policy.

2. Collected data

2.1. Data supplied by the user

We collect the information you provide directly to us, in particular when :

Create a customer account.
Placing an order.
Subscribe to our newsletter.
Participation in surveys or promotions.
Communication with our customer service department via the contact form or live chat.

This information may include :

Full name.
Postal address.
E-mail address.
Phone number.
Payment information.
Preferences and interests.

2.2. Automatically collected data

When you browse the Site, we automatically collect certain information, such as :

IP address.
Browser type and version.
Operating system.
Pages viewed and visit duration.
Approximate location data.

This data is collected via cookies and similar technologies.

3. Use of data

We use your data for :

Process and manage your orders.
Communicate with you regarding your purchases or requests.
Send you information about our products, special offers and news, if you have given your consent.
Improve and personalize your experience on the Site.
To analyze the use of the Site in order to optimize our services.
Ensure security and prevent fraud.

4. Data sharing

We may share your data with :

Service providers for payment processing, delivery, Site hosting, e-mailing, etc.
Business partners if you have consented to receive their offers.
Legal authorities if required by law or to protect our rights.

We will not sell your personal data to third parties.

5. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration or destruction. However, no data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

6. Your rights

In accordance with the RGPD, you have the following rights:

Right of access To obtain confirmation that your personal data is being processed and to receive a copy.
Right of rectification Request correction of inaccurate or incomplete data.
Right to erasure request the deletion of your data under certain conditions.
Right to restrict processing To request the suspension of the processing of your data in certain cases.
Right to object object to the processing of your data for legitimate reasons or for prospecting purposes.
Right to portability To receive your data in a structured and commonly used format, or to pass it on to another data controller.

To exercise these rights, please contact us at contact form available on the Site.

7. Cookies

The Site uses cookies to enhance your user experience. For more information on the use of cookies and how to manage them, please consult our Cookie Policy.

8. International data transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In this case, we ensure that appropriate measures are in place to guarantee an adequate level of protection, in accordance with applicable legal requirements.

9. Data retention period

We retain your personal data for as long as is necessary for the purposes for which it was collected, and in accordance with applicable legal requirements.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to visit this page regularly to stay informed of any changes.

Last modified : 22/11/2024